Kicking Horse Coffee Omnie Canada English

Help Center

Help signing in to subscription

What are subscriptions and why should I sign up?

Once I sign up can I change or edit my Subscription order?

How do I manage or change my payment methods for Subscriptions?

Can I take advantage of other discounts or promotions on my subscription order?

How many different Subscriptions can I have?

Subscription assistance

How do I open my bag of coffee?

Why ditch the tin tie?

Do you offer coupons?

What is the best way to store coffee?

Do you offer samples or sample sizes of your coffee?

Why is your coffee more expensive on your website than my local grocery store or other online stores?

Do you have a wholesale program for a coffee shop or restaurant?

Do you have larger bags of ground coffee?

Can you help with an order I placed on Amazon?

Do you offer online gift cards?

Is Kicking Horse Coffee certified Kosher?

Can I purchase Kicking Horse Coffee a couple weeks after the coffee has been roasted?

I am unhappy with my recent purchase of Kicking Horse Coffee. Can you help please?

Why has the cost of Kicking Horse Coffee increased?

Have you discontinued your 1KG bags? Why have you moved to a 850g bag?

Does Kicking Horse Coffee offer K-cups or single serve pods?

I'm having trouble finding my favorite blend at a store near me.

Does Kicking Horse Coffee make instant coffee?

Just want to let you know we love Kicking Horse Coffee!

Have you discontinued HooDoo Jo?

Have you discontinued Lucky Jim?

Have you discontinued Z-Wrangler?

Why have the prices of some coffee products increased recently?

Why is there a difference in pricing between your website and other online partners?

General Inquiries

Do you test your coffee for molds and mycotoxins?

How can I tell when my coffee was roasted?

Where do Kicking Horse Coffee beans come from?

Is Kicking Horse Coffee gluten/nut/allergen free?

How much caffeine is in your coffee?

How much caffeine is in your Decaf coffee?

Which blend should I try?

What ingredients are in Kicking Horse Coffee?

What is the blend with the lowest acidity (pH level)?

What blends are not oily and are best to use with a super automatic espresso machine?

Does Kicking Horse Coffee add flavors to the coffee?

What is the flavor difference between light and dark roasts?

What is the grind size of your ground coffee?

Does Kicking Horse Coffee have calories?

Which of your coffees would make a kick ass cold brew?

What is the darkest roasted blend?

What caffeinated blend is the closest to your Decaf?

Where do Kicking Horse Coffeeís beans come from?

Why are some beans oilier than others?

How does Kicking Horse Coffee decaffeinate the beans?

What is the best blend to use with an espresso machine?

How much caffeine is in one cup of Kicking Horse Coffee?

Coffee 101

What does Fairtrade mean? Why is it important?

What does Organic actually mean?

Is Kicking Horse Coffee shade grown?

Is Kicking Horse Coffee certified bird friendly?

Is Kicking Horse Coffee's packaging recyclable?

Sustainability

Can I change or cancel my order after it has been placed?

Where does Kicking Horse Coffee ship to?

If I am unhappy with my coffee, can I return it?

How long will it take for my order to arrive?

How much will it cost to ship my order?

Why is your website not recognizing my shipping address?

Does Kicking Horse Coffee offer coupons?

I ordered something a while ago but it hasn't arrived yet. Where could it be?

What happens if I encounter a problem ordering through a third-party?

What should I do if my order shows as delivered but I have not received it?

Why might my area not be eligible for delivery?

FAQ: Canada Post Strike and Shipping Delays

Ordering/Shipping Information

Everything you need to know about our coffee!

What you need to know about orders, returns and shipping.

All articles

Categories

Subscription assistance

General Inquiries

Coffee 101

Sustainability

Ordering/Shipping Information